faq

what is the buying process? 

because i have original and valuable products, some sales are made on a personal basis. Please contact me to discuss anything from price, to shipping methods, delivery times and any other questions you may have.


Is there a return policy? 

the order of an object is and irrevocable, and can not be exchanged.

are the colors of the designs and products in the pictures on johnwilliambosch.com/nl the same as the colors of the product in real life? 

I cannot guarantee that the colors in the pictures on johnwilliambosch.com/nl will be 100% similar to the colors on the product in real life. the beauty of some of the products is that the colors do not look the same in every light setting. if you wish to receive more closeup pictures of the products of your interest, to help you make a decision, we will be more than happy to send these to you.


what is the delivery time? 

the delivery time depends on the supplier, transporter. and the destination. we always thrive to send a product within 3 days after payment. when you contact me about the purchase of a product, i will always openly communicate the transportation method, costs, and delivery time with you.


what are the shipping costs? 

the shipping costs depends on the supplier, transporter. and the destination.